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- What are the check-in and check-out times?
- Check-in is from 3:00 PM. Check-out times are as follows: Aqua Dome and Lapist Tent by 10:00 AM / Villa Foresta by 11:00 AM.
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- Is there a shuttle service?
- There is no shuttle service available.
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- What are the payment methods?
- Payments can be made in cash on-site or with various credit cards.
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- What is the maximum occupancy?
- The maximum occupancy is as follows:
Aqua Dome: 2 to 5 adults
Lapist Tent: 2 to 5 adults
Villa Foresta: 2 to 6 adults
Children who do not require a bed (sharing a bed) are not included in the count.
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- How many beds are there?
- Aqua Dome: 4 beds
Lapist Tent: 4 beds
Villa Foresta: 2 beds
If the number of guests exceeds the number of permanent beds, additional guests will sleep on mattresses and futons.
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- What amenities are provided?
- We provide a towel set (bath towel, face towel, body towel), shampoo, body soap, conditioner, hand soap, toothbrush, pajamas, slippers, hairdryer, lotion, emulsion, cotton swabs, cotton pads, razor, brush, makeup remover, and face wash.
*Please bring pajamas for children as they are not provided.
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- What are the main furniture and equipment in the rooms?
- The main common facilities include air conditioning, Wi-Fi, and power outlets.
Only Villa Foresta is equipped with a 50-inch TV.
- What are the main furniture and equipment in the rooms?
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- Are there cooking utensils and seasonings?
- We provide a knife, cutting board, kitchen scissors, tongs, and heat-resistant gloves. Please note that we do not provide seasonings, so especially for guests with the lodging-only plan, please bring your own.
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- Are there tableware items?
- We have tableware, chopsticks, spoons, and forks for the number of people.
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- What is included in the BBQ gas grill set (rental item: 5,000 yen including tax)?
- The BBQ gas grill set includes a BBQ gas grill, tongs, and heat-resistant gloves.
Please note that bringing your own fire-related equipment is prohibited.
Guests on the meal-inclusive plan can rent the set for free.
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- Can we have BBQ and meals even if it rains?
- Yes, each lodging has a dedicated BBQ space, allowing for BBQ and meals in all weather conditions.
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- Is there air conditioning?
- Yes, each tent is equipped with air conditioning.
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- Is there Wi-Fi?
- Yes, we provide Wi-Fi that you can use in each room.
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- Do the rooms have a bath and toilet?
- Yes, each guest room has a private hot spring bath, toilet, and wash basin.
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- Is there a TV?
- Sorry, we do not provide a TV.
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- Are there electrical outlets?
- Yes, they are available inside the dome tents.
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- Can I bring my own food and beverages? Are there any fees for bringing them?
- Yes, you can bring your own food and beverages. There are no additional fees for bringing them.
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- How many days in advance can I place a meal order?
- Orders can be placed until 12 PM the day before. For more details, please check the dining page.
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- Can I bring my own BBQ grill or fire pit?
- Bringing any type of fire equipment is not allowed. We appreciate your understanding.
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- Is it possible to order breakfast only?
- Yes, it is possible. Please book the room-only plan and select breakfast as an option.
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- Can you accommodate allergies or food dislikes?
- We are sorry, but we cannot accommodate allergies or specific food dislikes.
We hope you enjoy bringing your own preferred ingredients and having a BBQ with our room-only plan.
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- Are there convenience stores or supermarkets nearby?
- Yes, Lawson Shin-Ono Shin-Kusa is a 2-minute drive away, and Selva Shin-Ono is a 5-minute drive away.
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- Can I bring pets?
- We are sorry, but pets are not allowed at our facility.
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- Is day-use available?
- Unfortunately, we do not offer day-use options.
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- Are fireworks allowed?
- Fireworks are allowed only in designated areas. Please note that only handheld fireworks are permitted, while spray and aerial fireworks are prohibited. Fireworks must be completed by 9:00 PM. We provide a bucket and lighter for fireworks use in your room.
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- Can I change the number of guests?
- Changes can be made up to one week before the reservation date.
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